Please contact me to arrange for a contact-less drop-off/pick-up. 

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My typical turn around time is 24 to 48 hours. 

 

If you require faster service I do have a "Same Day/While You Wait" service available. 

-  $5 surcharge per racquet  for "Same Day" service

-  $10 surcharge per racquet for "While you Wait" service

 

Both are dependant on my availability at the time of booking.  This must always be arranged ahead of time.

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If you supply your own string, I will only guarantee the proper installation of the string.  If the string breaks during stringing, or breaks during play with the racquet I cannot offer any sort of warranty in those circumstances, as I have no control of where the string came from, the quality of it, etc..  All supply your own string jobs must be paid in full prior to stringing.

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I do not off any durability guarantee on badminton racquets when:

-  strung at 25 lbs or higher tension

-  using Yonex Exbolt at any tension

-  the break happens near the edge of the frame (ie. mis-hit shot)

-  the break happens on the outside of the frame (ie. wear from picking up birds)

-  the racquet is used within 24 hours of the racquet being strung

-  the string is cut out of the racquet before bringing the racquet back to me for       a visual inspection of the break

-  the string shows obvious signs of wear

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I reserve the right to not accept some racquets, due to the quality of the frame or any other reason.  If you choose to restring a racquet where I have pointed out defects to you, you do so at your own risk and paid for in advance of stringing.  No refund if the racquet breaks during stringing.

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Pick-Up Policy

Unfortunately due to a high rate of no-shows for appointments, I now have to implement a penalty for not giving me at least 3 hours notice of a cancelled pick-up time.  Failure to notify me will result in the following surcharges, per racquet:       

 

First time:  $5 surcharge

Second time:  $10 surcharge

Third time:  $20 surcharge

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All surcharges must be paid in advance via eTransfer prior to scheduling your next pick up time.

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